Melbourne: Concierge and Doorperson Positions

14 Jul

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Categories: Jobs in Australia

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Available Positions: Concierge, Doorperson 
Pay Rate: $17-$20/hr 
Start Date: August/September 2015 
Location: Melbourne

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Melbourne: Concierge and Doorperson Positions

We are looking to fill Concierge and Doorperson positions at The Sheraton Melbourne Hotel, desirably located at the Paris end of Little Collins Street providing staff and guests alike the opportunity to be directly immersed in the centre of Melbourne’s famed laneway culture & community whilst on the doorstep of Melbourne’s best shopping, theatre and dining precincts.

Concierge 

  • Knowledge of Sheraton Melbourne Hotel facilities, services and local area and attractions.
  • Liaison between guests and Tour Operators.
  • Maintain an up-to-date knowledge of transport and tour services.
  • Control manpower and maximise productivity by utilising associates in an efficient manner, constantly monitoring staffing levels throughout the working day.

Doorperson 

  • Meet and greet guests
  • Loading and unloading guest luggage
  • Assists guest with directions and general hotel information
  • Ensure driveway is kept congestion free
  • Arranges guest transport

The ideal candidates for these roles will be energetic, friendly, organised, enjoy working in a team environment and be passionate to provide personalised service to the hotels guests.  Prior hotel experience in a similar role would be advantageous but not essential. A strong customer service background is essential. All candidates must be available to work a rotating roster including holidays and weekends. 

 

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