Melbourne: Front Desk and Guest Service Positions

14 Jul

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Categories: Jobs in Australia

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Available Positions: Front Desk, Guest Services
Pay Rate: $17-$20/hr 
Start Date: August/September 2015 
Location: Melbourne

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Melbourne: Front Desk and Guest Service Positions

We are looking to recruit Front Desk Receptionists and Guest Service Agents for a 5-star Hotel in the heart of Melbourne. In this position, you will need to be present and visible in the lobby, to be easily identifiable by guests as the person to whom they should go to for information.

You will contribute to guests’ sense of well-being and loyalty, by establishing a warm and
personalised relationship and anticipate guests’ needs and takes them into consideration. You will Handles guests’ requests for information and provides answers; put them in contact with the appropriate people and handle any customer objections, comments or complaints; as well as provides a response as soon as possible while the guest is still at the hotel.

Pullman Melbourne Albert Park, just a short tram ride from Melbourne CBD and St Kilda, is perfectly placed for discovering Melbourne’s rich restaurant, shopping & cultural scene. The hotel overlooks picturesque Albert Park, but for one week of the year, the view is transformed into one of the world’s most exciting Formula 1 racing circuits.

 

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